The Oil and Gas Regulatory Authority (OGRA) has launched a mobile app called Raahguzar which allows users to locate legal petrol pumps across Pakistan essentially helping customers identify and avoid illegal fuel stations often referred to as dabba stations. This mobile app, utilizing Geographic Information System (GIS) technology, enables users to pinpoint legal petrol pumps and outlets all across the country. Fuel adulteration has long plagued the Pakistani market, leading to engine damage, increased emissions, and financial losses for consumers. Illegal petrol pumps, operating without licenses and often selling substandard fuel, exacerbate the problem. Recognizing the urgency of the situation, OGRA has taken a proactive step by using technology to bring transparency and accountability to the fuel retail sector. In this thorough article, our Tashheer research team has explained about the mobile app launched by OGRA to help Pakistani customers find legal petrol pumps.

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Raahguzar app: A Game-Changing Solution

The Raahguzar app is an easy-to-use platform that helps consumers, district governments and law enforcement identify illegal fuel outlets. Users can report issues like illegal stations, overcharging or poor fuel quality. This app also provides a list of legal petrol pumps and displays current petrol and diesel prices. This app is only available at the Google Play Store at the moment.

Its launching event was chaired by Chairman OGRA, Mr. Masroor Khan, alongside Member Oil and Finance. In his address, Mr. Khan highlighted the potential of this initiative “The launch of Raahguzar is the first phase of a broader track-and-trace system aimed at promoting accountability, preventing economic leakages, curbing illegal activities and enhancing the oil industry’s integrity. This initiative will serve as a game changer in addressing the challenges posed by illegal petrol pumps and malpractices, contributing significantly to the growth and sustainability of the oil sector in Pakistan.” This launching ceremony, held at OGRA head office in Islamabad, was attended by senior officials from the Ministry of Energy (Petroleum Division), FBR, Customs, the Explosives Department and representatives from OCAC and the Oil Marketing Association of Pakistan (OMAP).

The Need for Raahguzar App

The proliferation of illegal petrol pumps has been a persistent issue in Pakistan, posing serious risks to consumers and the environment. These unauthorized outlets often sell substandard fuel, lack proper safety measures and evade taxes, leading to significant revenue losses for the government. For consumers, the challenge has always been distinguishing between legal and illegal petrol pumps, especially in remote or less-regulated areas. OGRA, as the regulatory body responsible for overseeing the oil and gas sector, has taken a proactive approach to address this issue. The newly launched mobile app is part of its broader strategy to digitize services, improve regulatory oversight and protect consumer interests.

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Prominent Features of the OGRA Mobile App

The OGRA mobile app is a user-friendly tool that provides real-time information about legal petrol pumps across the country. Key features of the app include:

Petrol Pump Locator

Users can search for nearby petrol pumps that are officially registered and licensed by OGRA. The app provides details such as the pump’s name, address, and contact information.

Verification of Legitimacy

Customers can verify the legality of a petrol pump by scanning its license or entering its registration number. This feature ensures that consumers can confidently choose authorized outlets.

Complaint Portal

The app includes a built-in complaint mechanism, allowing users to report illegal petrol pumps or any irregularities they encounter. OGRA can then take swift action against violators.

Safety Guidelines

The app also educates users about safety standards and best practices when refueling, promoting awareness about the importance of using legal and compliant petrol pumps.

Real-Time Updates

OGRA will regularly update the app with information about newly licensed petrol pumps and any changes in regulatory policies.

How to Download and Use the App

The OGRA mobile app is available for download on both Android and iOS platforms. Users can access it through the Google Play Store or Apple App Store by searching for “OGRA Petrol Pump Locator.” Once installed, this app requires minimal setup and is designed to be intuitive for users of all ages.

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